Refund policy

Return & Refund Policy

We offer a 30-day return policy. This means you have 30 days after receiving your item to request a return.

The item must be in the same condition in which you received it: unused, with its tags, and in its original packaging. You will also need the receipt or other proof of purchase.

To request a return, you can contact us at drinklyger@gmail.com. Please note that returns must be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package. Items sent back without a prior return request will not be accepted.

If you have any questions about returns, you can contact us at drinklyger@gmail.com at any time.

Damages and Issues

Please inspect your order immediately after receiving it and contact us promptly if the item is defective or damaged, or if you received the wrong item, so that we can review the issue and find an appropriate solution.

Exceptions / Non-Returnable Items

Certain items cannot be returned, including perishable goods (such as food, flowers, or plants), custom-made products (such as special orders or personalized items), and personal care products (such as cosmetics).

We also do not accept returns of hazardous materials, flammable liquids, or gases. If you have questions about a specific item, please contact us.

Unfortunately, we cannot accept returns for sale items or gift cards.

Exchanges

The fastest way to ensure that you receive the item you want is to return the item you currently have and, once the return has been accepted, place a separate order for the new item.

14-Day Right of Withdrawal in the European Union

Regardless of the provisions above, for goods shipped within the European Union, you have the right to cancel or return your order within 14 days without giving any reason.

As with the return conditions above, the item must be in the same condition in which you received it: unused, with its tags, and in its original packaging. You will also need the receipt or other proof of purchase.

Refunds

We will notify you once we have received and inspected your return and let you know whether your refund has been approved.

If approved, your refund will be automatically issued to your original payment method within 10 business days.

Please note that it may take additional time for your bank or credit card provider to process the refund and credit it to your account.

If more than 15 business days have passed since we approved your return, please contact us at drinklyger@gmail.com.